FAQ

FAQ

How To Care For Your Mabel Made

  • Gold plated metals naturally tarnish overtime, please use these precautions to make sure it lasts as long as possible!
  • Do not wear jewelry while bathing, swimming, or exercising.
  • Limit exposure to body oils, perspiration, and cleaning agents.
  • Apply lotion, makeup, sunscreen, hairspray, and perfume before putting on your jewelry.
  • Remove jewelry always before going to bed or rigorous activity. 

Size Guide

  • All female adult bracelets are made 7-7.5 inches
  • All necklaces are made 16 inches with a 2 inch extender unless otherwise noted. Some necklaces do not have an extender such as the changeable charm necklaces
  • please inquire before you purchase or email us at shop.mabelmade@gmail.com if you would like a certain size. 

Custom Order

Please DM on Instagram or email us shop.mabelmade@gmail.com if you see something you like, but would like it customized before you place an order. We will do our best to accommodate you. 

Return Policy

All jewelry is final sale.

  • If your bracelet does not fit, please email shop.mabelmade@gmail.com and we are happy to restring and resize for you. There is a $5 charge per bracelet. Your original bracelet(s) will need to be mailed back to Mabel Made and you are responsible for the return shipping cost and the new shipping cost. We are not responsible for the return items lost in transit.
  • If you believe there is an issue with your product, please email shop.mabelmade@gmail.com within 5 business days of receiving your product. Please include your order number, a description of the issue, and a picture in the email. We will do our best to make it right! 

Shipping Policy

  • Mabel Made is not responsible for delays caused by shipping carriers (UPS, FedEx, USPS) and has no recourse for refunds from the carriers. Expedited shipping fees are non-refundable in the event of such delays. 

Please DM us on Instagram if you need an order asap or would like to do local pickup in Florence